Privacy Policy

This Privacy Policy describes how CAR RENTAL USA & CA ("we", "us", "our") collects, uses, and discloses information when you use our website and reservation services.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details: name, email, phone number, mailing address
• Booking information: pickup/return locations, dates, vehicle preferences, driver's license details when required by the supplier
• Payment information: processed securely by our payment partners; we do not store full card numbers on our servers
• Communications: records of calls, emails, and messages with our support team

We also automatically collect technical data including IP address, browser type, device identifiers, referring URLs, and pages visited via cookies and similar technologies.

2. How We Use Your Information

• To process reservations and communicate with you about your booking
• To provide customer support and respond to inquiries
• To prevent fraud, enforce our Terms, and comply with legal obligations
• To improve our website, services, and marketing
• To send service updates and, with your consent, promotional offers

3. How We Share Information

We share your information with:

• Car rental suppliers to fulfill your reservation
• Service providers (payment processors, hosting, analytics, customer support tools) bound by confidentiality obligations
• Law enforcement or regulators when required by law
• Business transfers in connection with a merger, acquisition or asset sale

We do not sell your personal information.

4. Cookies and Advertising

We use cookies and similar technologies for site functionality, analytics, and advertising. Our advertising partners (including Google Ads and Google Analytics) may use cookies to measure ad performance and serve relevant ads. You can opt out of personalized advertising via Google Ads Settings or the Digital Advertising Alliance.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to opt out of marketing communications. California residents have additional rights under the CCPA, and EEA/UK residents under the GDPR. To exercise these rights, email support@carrentalusa.com.

6. Data Retention and Security

We retain personal information only as long as necessary to provide our services and meet legal obligations. We use industry-standard administrative, technical, and physical safeguards to protect your data.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

8. International Transfers

Your data may be processed in the United States or other countries where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with a revised "last updated" date.

10. Contact Us

Email support@carrentalusa.com or call (855) 361-3702.